FAQ

WHAT ARE THE SHIPPING CHARGES?

Shipping Germany between 3.99 € - 5.49 €
Shipping EU between 7.20 € and 14.49 € (package 5 kg)
Shipping Great Britain / Switzerland between €7.20 and €26.90 (package 5 kg)
Shipping NON EU between 7,20 € and 29,99 € (package 5 kg)
Shipping Russia between 7.20 € and 30.99 € (package 5 kg)
Shipping USA between 27.99 € and 47.99 € (package 5 kg)
Shipping North Africa / Canada / Middle East / Parts of Asia between €7.20 and €37.99 (package 5 kg)
Shipping to China between €7.20 and €42.99 (package 5 kg)
Shipping rest of the world between €7.20 and €45.99 (package 5 kg)

IS THERE A MINIMUM ORDER VALUE?

No, there is no minimum order value at Another Comb.

WHAT PAYMENT OPTIONS DO YOU OFFER?

You can choose to pay via PayPal or credit card.

HOW TO ORDER?

You can of course order from us via our online shop.

HAS MY ORDER BEEN ACCEPTED?

Immediately after your order you will receive an order confirmation from us.

HOW LONG ARE THE DELIVERY TIMES?

The delivery time within Germany is between 1 - 3 working days after receipt of the order.

HOW CAN I ORDER IF I'M RARELY AT HOME?

You have the option of specifying an alternative delivery address. If you are rarely at home, we will simply send your order to your workplace, friends or relatives.

WHO WILL BRING ME THE PRODUCT?

The goods are checked before dispatch and optimally packaged and sent via DHL to the specified delivery address.

If you are not at home when the delivery is made, the driver will leave a note with a new delivery date and a telephone number to arrange an alternative appointment.

HOW DO I RETURN AN ITEM?

You can exchange or return unused goods within 14 days. If you would like to return the delivered goods to us after an explicit cancellation, you can find further information on the right of cancellation here.

Information on returns can be found here .

If you have any further questions, please contact us. We will be happy to help you.